Our application process is designed to be straightforward and supportive. Below is an overview of what to expect when you submit a request.
Start an ApplicationEach step is designed to be straightforward, transparent and supported by our customer team.
Complete the online application form with the requested information. The form is structured to be clear and easy to follow.
The information provided is reviewed according to applicable eligibility criteria and our internal procedures.
Our team may contact you if additional information is required. We will use the contact details you have provided.
You receive information regarding the outcome of your request through your chosen preferred contact method.
Our process is designed to provide you with information at every stage. We believe that customers should understand what is happening with their application and have a clear path for any questions.